Privacy Statement

Last updated: 14 July 2026

Tinshed Software (“Tinshed”, “we”, “us”, or “our”) respects your privacy. This statement explains how we collect, use, store, and disclose personal information through www.tinshed.co.nz.

We handle personal information in accordance with the New Zealand Privacy Act 2020.

Information we collect

You do not need to create an account or provide personal information simply to browse our website.

We may collect:

  • Information you submit through our contact form, including your name, email address, subject, and message.
  • Information you provide when communicating with us by email or through another channel.
  • Basic technical information generated when you visit the website, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information may be recorded automatically in website or server logs.

Providing information through the contact form is voluntary. If you do not provide the requested contact information, we may be unable to respond to your enquiry.

How we use your information

We may use your personal information to:

  • Respond to enquiries and discuss potential projects or services.
  • Provide services you have requested.
  • Maintain records of our communications.
  • Operate, secure, troubleshoot, and improve our website and services.
  • Meet our legal obligations or protect our legal rights.

We will not use your information for unrelated purposes unless you authorise us to do so or the use is otherwise permitted by law.

Cookies and analytics

Our website may use essential cookies or similar technologies needed for its operation and security.

We do not use the website to create advertising profiles or sell visitors’ personal information. If we introduce analytics, advertising cookies, or similar tracking technologies in the future, we will update this statement and provide any additional notice or choices required.

You can control cookies through your browser settings. Disabling cookies may affect the operation of some websites.

Sharing your information

We do not sell or rent personal information.

We may disclose personal information:

  • To service providers that help us operate the website, host data, or manage email communications.
  • When necessary to provide a service you have requested.
  • Where required or authorised by law.
  • To protect Tinshed, our customers, or others from fraud, security threats, or unlawful activity.

Our service providers may process or store information outside New Zealand. Where this occurs, we will take reasonable steps to ensure the information is protected consistently with New Zealand privacy law.

Storage, security, and retention

We take reasonable safeguards to protect personal information against loss, unauthorised access, misuse, alteration, or disclosure.

No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, to maintain appropriate business records, or to meet legal obligations. When it is no longer required, we will securely delete or anonymise it where reasonably practicable.

Your rights

Under the Privacy Act 2020, you may ask us to:

  • Confirm whether we hold personal information about you.
  • Provide access to that information.
  • Correct information that is inaccurate or incomplete.

You may also ask us to delete information that we no longer need, although deletion may not always be possible where we have a lawful reason to retain it.

Third-party websites

Our website contains links to websites operated by other organisations. We are not responsible for their privacy practices, and we recommend reviewing their privacy statements separately.

Changes to this statement

We may update this privacy statement when our website, services, or legal obligations change. The updated version will be published on this page with a revised “last updated” date.

Contact us

For privacy questions or requests, contact:

Privacy Officer
Tinshed Software
Canterbury, New Zealand
Email: hello@tinshed.co.nz
Postal address: 695 Tram Road, RD2, kaiapoi, 7692

If you are not satisfied with our response, you may contact the New Zealand Office of the Privacy Commissioner.

Back